{"id":554,"date":"2022-08-05T14:40:44","date_gmt":"2022-08-05T14:40:44","guid":{"rendered":"https:\/\/support.kialo-edu.com\/hc\/uncategorized\/deleted-claims\/"},"modified":"2024-07-03T15:57:03","modified_gmt":"2024-07-03T15:57:03","password":"","slug":"archiving-deleting-claims","status":"publish","type":"docs","link":"https:\/\/support.kialo-edu.com\/en\/hc\/archiving-deleting-claims\/","title":{"rendered":"About Archiving and Deleting Claims"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li>On Kialo Edu, claims can either be <em>archived <\/em>or <em>deleted<\/em>.<\/li>\n\n\n\n<li><a href=\"#archiving-a-claim\" data-type=\"docs\" data-id=\"553\">Archiving a claim<\/a> puts the claim into a state where it is not considered to be &ldquo;active&rdquo; in the discussion. Archived claims can be unarchived.<\/li>\n\n\n\n<li><a href=\"#deleting-a-claim\">Deleting a claim<\/a> removes all record of it from a discussion. Deleting a claim is irreversible.  <\/li>\n\n\n\n<li>A claim <strong>must first be archived <\/strong>to be eligible to be deleted.<\/li>\n<\/ul><h2 class=\"wp-block-heading\">About Archived Claims<\/h2><ul class=\"wp-block-list\">\n<li>Archived claims are removed from the default view in a discussion, however can still be accessed by users and be <a href=\"https:\/\/support.kialo-edu.com\/en\/hc\/commenting-on-a-claim\/\" data-type=\"docs\" data-id=\"536\" referrerpolicy=\"unsafe-url\">commented<\/a> on.<\/li>\n\n\n\n<li>You can view or hide archived claims by clicking the <em>(Visibility Settings icon)<\/em> in the top-left of a discussion and checking or unchecking <strong>Show archived claims<\/strong>. When this is checked, you will also see archived claims in your <a href=\"https:\/\/support.kialo-edu.com\/hc\/finding-a-claim\/\" referrerpolicy=\"unsafe-url\">search results<\/a>, allowing you to search for archived claims.<\/li>\n\n\n\n<li>For participants who were active in the discussion before the claim was archived, it will remain visible in the discussion as a &ldquo;greyed out&rdquo; claim until interacted with or <a href=\"https:\/\/support.kialo-edu.com\/hc\/marking-a-branch-seen\/\" referrerpolicy=\"unsafe-url\">the notification is marked as seen<\/a>.<\/li>\n<\/ul><h2 class=\"wp-block-heading\">Archiving a Claim<\/h2><section class=\"kialo-callout note\">\n    <div class=\"callout-icon-wrapper\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.kialo-edu.com\/wp-content\/themes\/wp-helpcenter-theme\/assets\/icons\/book.svg\" alt=\"note\" width=\"24\" height=\"24\" class=\"callout-icon\">\n    <\/div>\n    <div class=\"callout-content\">\n        <em>Note:<\/em>\n\t\t<p>You must have the <a href=\"https:\/\/support.kialo-edu.com\/en\/hc\/participant-roles-and-permissions\/\" data-type=\"docs\" data-id=\"508\" referrerpolicy=\"unsafe-url\">Writer role<\/a> or above to archive your <strong>own <\/strong>claims and the <a href=\"https:\/\/support.kialo-edu.com\/en\/hc\/participant-roles-and-permissions\/\" referrerpolicy=\"unsafe-url\">Editor role<\/a> or above to archive <strong>other users&rsquo; <\/strong>claims.<\/p>\n    <\/div>\n<\/section><p>To archive a claim:<\/p><ol class=\"wp-block-list\">\n<li><strong>Right-click on the claim<\/strong>, or click on the <strong>&hellip; Menu<\/strong> icon that appears on a claim when you hover over it.<\/li>\n\n\n\n<li>Select <strong>Archive<\/strong>.<\/li>\n<\/ol><h2 class=\"wp-block-heading\">Unarchiving a Claim<\/h2><section class=\"kialo-callout note\">\n    <div class=\"callout-icon-wrapper\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.kialo-edu.com\/wp-content\/themes\/wp-helpcenter-theme\/assets\/icons\/book.svg\" alt=\"note\" width=\"24\" height=\"24\" class=\"callout-icon\">\n    <\/div>\n    <div class=\"callout-content\">\n        <em>Note:<\/em>\n\t\t<p>You must have the <a href=\"https:\/\/support.kialo-edu.com\/en\/hc\/participant-roles-and-permissions\/\" data-type=\"docs\" data-id=\"508\" referrerpolicy=\"unsafe-url\">Writer role<\/a> or above to unarchive your <strong>own <\/strong>claims and the <a href=\"https:\/\/support.kialo-edu.com\/en\/hc\/participant-roles-and-permissions\/\" referrerpolicy=\"unsafe-url\">Editor role<\/a> or above to unarchive <strong>other users&rsquo; <\/strong>claims.<\/p>\n    <\/div>\n<\/section><p>To unarchive a claim:<\/p><ol class=\"wp-block-list\">\n<li><strong>Right-click on the archived claim<\/strong>, or click on the <strong>&hellip; Menu<\/strong> icon that appears on a claim when you hover over it.<\/li>\n\n\n\n<li>Select <strong>Archive<\/strong>.<\/li>\n<\/ol><h2 class=\"wp-block-heading\">Deleting a Claim<\/h2><section class=\"kialo-callout reminder\">\n    <div class=\"callout-icon-wrapper\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.kialo-edu.com\/wp-content\/themes\/wp-helpcenter-theme\/assets\/icons\/clip.svg\" alt=\"reminder\" width=\"24\" height=\"24\" class=\"callout-icon\">\n    <\/div>\n    <div class=\"callout-content\">\n        <em>Reminder:<\/em>\n\t\t<p>Be careful when deleting claims. Deleting an archived claim removes all record of it from a discussion, and deleted claims are unrecoverable.<\/p>\n    <\/div>\n<\/section><p>To delete an archived claim:<\/p><ol class=\"wp-block-list\">\n<li><strong>Right-click on the claim<\/strong>, or click on the  <strong>&hellip; Menu<\/strong> icon that appears on a claim when you hover over it.<\/li>\n\n\n\n<li>Select <strong>Delete<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>About Archived ClaimsArchiving a ClaimTo archive a claim:Unarchiving a ClaimTo unarchive a claim:Deleting a ClaimTo delete an archived claim:<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wds_primary_doc_category":0,"wds_primary_doc_tag":0,"footnotes":""},"doc_category":[63],"doc_tag":[],"class_list":["post-554","docs","type-docs","status-publish","hentry","doc_category-deleting-claims"],"acf":{"zendesk_id":"360034341612,360034710431,360034710711,360034341492"},"year_month":"2026-04","word_count":259,"total_views":"736","reactions":{"happy":"0","normal":"0","sad":"6"},"author_info":{"name":"jenkins","author_nicename":"jenkins","author_url":"https:\/\/support.kialo-edu.com\/en\/author\/jenkins\/"},"doc_category_info":[{"term_name":"Deleting Claims","term_url":"https:\/\/support.kialo-edu.com\/en\/hc\/sections\/deleting-claims\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/docs\/554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/comments?post=554"}],"version-history":[{"count":0,"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/docs\/554\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/media?parent=554"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/doc_category?post=554"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.kialo-edu.com\/en\/wp-json\/wp\/v2\/doc_tag?post=554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}